Paul Davis Restoration of Northern Virginia

They cleaned their paint supplies on our back patio leaving paint splatter everywhere, on the siding, on our door, on the patio. They then blamed us, and said it was already there. Our insurance used this company, so there wasn’t much we could do about it. They did, however, pay this company MORE to fix their mistake, and months later, Paul Davis restoration still haven’t fixed their mistake. It’s been 3 months. They took the insurance money and didn’t finish the job. AVOID.

New Review: The Team at Paul Davis Restoration, stellar/amazing!!!! Extremely professional!!! Extremely friendly!!! Highly knowledgeable!!!! Fully transparent!!!! After the initial, amazing, work they did after water damage in my home, I knew I had to have Paul Davis help future upgrades…cabinet and banister upgrades. I informed Rebecca Brown about the look I wanted (1940’s vintage mahogany) and she colored matched the staining of my cabinets perfectly. Dave Honaker along with Rebecca got their team geared up to start within 24hrs after my approval of proposal (fair pricing too I must add!) My cabinets and banisters are beyond perfection today. Project is still on going but what has transpired thus far is a tear jerker for sure!!! The work I see so far today is EXACTLY what I imagined. When contractors do great work and it’s worth every penny I give kudos. And everything is perfectly clean when they leave for the day…OUTSTANDING!!!! KUDOS Paul Davis Team!!!!! Cannot wait to see everything come together in the coming days. Along with the flooring and granite countertops, all thru the aid of Paul Davis Team…Rebecca Brown, Dave Honaker & Fred Chopin!!!!! Previous Review: Paul Davis came and addressed issues that were caused by a separate contractor. They swept in within an hour of being notified by my homeowners insurance. Addressed the water damage issue set up equipment walked me through the entire process of water, mitigation and what would need to occur with renovations. It was continuous communication with the project team and management. I have never seen a contractor in 20 years provide this level of customer communication. I will definitely be utilizing Paul Davis for future remodeling on my home that I proactively want to initiate. It’s just in this one instance it was fixing damage by another contractor, so not something I anticipated doing. But overall I am very happy with Paul Davis restoration (their communication, material available to pick from for restoration and overall craftsmanship for installing said materials). I would highly recommend them to not only other homeowners, but I will be recommending them to my clients that are in the engineering construction industry.

I was very pleased with the service I received all around from the Paul Davis of Nova team to help get my home back in order after a washer overflow situation. The scheduler, estimator, and project manager (Jeff, Eamon, Trevor) were all very responsive and followed up in a timely manner and made it super easy to get insurance approval by handling the process. The crew who repaired my ceiling and floor were were organized, thorough and respectful of my property and the workmanship was top notch. Not all contractors are reliable like this and it made the experience so much less stressful for me. Would def recommend PD for your water damage restoration/repair needs.

The Paul Davis team was exceptional. They replaced my roof and painted the entire house. They were very thorough and knowledgeable...Answered all my questions...and did so at a very reasonable price. Great, quality work performed by the Paul Davis work crews.

10/9/23 - The most inept organization I've ever witnessed. Major scammers. I needed a simple bathroom re do, but they damaged 2 different replacement tubs, didn’t screw in plumbing all the way which caused another leak to occur and thus had to order a second replacement vanity, terrible paint job (got paint on my personal belongings, hammered in nails and painted over them), chipped my ceiling with a ladder… the list goes on. Go with someone else if you need timely restoration. I’m out of money for hotels and they can’t even send a plumber same day to address an ongoing leak! Update 11/10/23 - They are officially offering pay me out because they can’t do anything right. Update 11/21/23 - Still no bathtub, vanity, floor or toilet. Update 11/30/23 - Still no bathtub, vanity, floor or toilet. Update 12/14/23 - Still no bathtub, vanity, floor or toilet. Project managers refuse to take their jobs seriously. Careless contractors who continue to break things. Update 12/21/23 Work is still not complete. It has been 3 months. PDR is denying cutting holes in my walls and has not returned to finish work. Many fixes to be made still. Project managers are now stating "I'm not their client" and the Owner of PDR emailed me asking to take down my review. Beware of this business!!